Housing Officer

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An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Gloucestershire. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities.Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.Key Responsibilities of a Housing Officer:Provide practical, day-to-day support to an established team of Housing OfficersCarry out estate and patch visits, resident appointments, and community-based housing management workManage casework and maintain accurate records using housing management systems and CRM toolsComplete administrative tasks efficiently between appointments, including home-based working where appropriateTravel across a desigated patch within the Gloucestershire area and attend local base locations when requiredIdeal Candidate:An experienced Housing Officer with strong knowledge of frontline housing managementAble to hit the ground running and support an existing team with minimal supervisionComfortable working primarily in the community and engaging with residents face-to-faceExperience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)Well-organised, with the ability to balance resident visits, casework, and administrative tasksFull driving licence and willingness to do patch visitsPay & Benefits for this Housing Officer role:£27 - £30 per hourMileage per mileHybrid workingHome-working equipment providedFlexible working structure, allowing administration to be scheduled around community visits and appointmentsIf this Housing Officer role is of interest please apply or contactJBRP1_UKTJ
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Location:
Gloucester
Job Type:
FullTime

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