Housing Officer

New Yesterday

Role: Housing Officer
Contract Type: Permanent
Working Hours: 18.5 hours per week, 8:30am 4:50pm, Thursday, Friday and alternate Wednesdays
Worker Type: Hybrid Worker
Salary: Salary Grade D - £26,824 (Level one) rising to £27,694 per annum (Level three), actual pro rata amount is £13,412 - £13,847 per annum.
Location: St Anns Housing Office
Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council? here .
About the Role
As a Housing Officer within Nottingham City Councils Housing Services, youll play a vital role in supporting tenants, leaseholders, and applicants across the city. This is a varied and rewarding position where youll provide housing advice, assist with tenancy and estate management, and help customers access safe, secure, and affordable homes.
Youll manage a wide range of responsibilities, from processing applications and allocations to supporting customers with rent queries, safeguarding concerns, and tenancy sustainability. The role also involves promoting digital inclusion, tenant involvement, and delivering excellent administrative support to ensure services run smoothly.
Were looking for someone who is organised, empathetic, and committed to delivering high-quality customer service. In return, youll have the satisfaction of knowing your work makes a real difference to peoples lives and communities across Nottingham.
About You
The ideal candidate will have:
1. Previous experience of working in a housing environment and an ability to learn.
2. Ability to demonstrate self-motivation and work proactively with minimum supervision.
3. Proven ability to work to a high level of accuracy
4. Demonstrated a supportive approach to managing customer services and relationships, whilst maintaining a professional attitude.
5. Ability to react and respond positively to change
6. Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the? additional information ?for applicants page.
Closing Date: 30 January 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interview Date: W/C 16 February 2026
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
Access to a generous, defined benefit pension scheme offering 17.9%
Smart Working to support your work life balance
Health and wellbeing benefits including access to our Employee Assistance Programme
Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and wed like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

TPBN1_UKTJ
Apply
Location:
Nottingham
Salary:
£26,000
Job Type:
PartTime
Category:
Social Care

We found some similar jobs based on your search