Housing Officer

New Yesterday

Housing Officer – Temp
Location – London
Rate - £26-30ph
Hyperion Partners are working with a leading housing association to recruit a Housing Officer to provide a high-quality housing management service to residents. This is a fantastic opportunity for a motivated professional passionate about supporting tenants and delivering excellent customer service within the social housing sector.
The Role
As a Housing Officer, you will be responsible for the day-to-day management of tenancies, ensuring compliance with tenancy agreements, and supporting residents to maintain their homes. You will work closely with colleagues across housing management, repairs, and tenancy enforcement teams to deliver a safe, secure, and well-managed housing service.
Key Responsibilities
* Manage a caseload of tenants and leaseholders, providing advice and support on tenancy rights, obligations, and housing services.
* Conduct tenancy visits and inspections, ensuring properties are well-maintained and residents are complying with their tenancy agreements.
* Respond to and resolve complaints, anti-social behaviour (ASB), and neighbour disputes, liaising with external agencies when required.
* Work with residents to address rent arrears and provide support for financial inclusion and tenancy sustainment.
* Maintain accurate records on housing management systems, ensuring compliance with data protection and regulatory r...
Apply
Location:
Crofton Park
Salary:
£26 - £30 /hour
Job Type:
FullTime
Category:
Real Estate

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