JobPurposeHousingSolutionsReviewsOfficerToconductrobustandtimelyreviewsofdecisionsmadeunderLambethCouncilsAllocationsPolicyandinpursuitoftheCouncilsstatutorydutiestothehomeless.ResponsibilitiesHousingSolutionsReviewsOfficerTobeseniorinranktoHousingOfficersandprovideanindependentlegalreviewofcaseswhereacustomerisdissatisfiedwithaCouncilsdecisionontheallocationofhousing.ToliaisewithexternalpartnersandcarryoutstatutoryreviewenquiriesandproceedingspriortoreviewdecisionsHousingSolutionsReviewsOfficerToensurethatstatutorydecisionsareabletowithstand,political,mediaandlegalscrutiny.HousingSolutionsReviewsOfficerToprovideeffective,professionalReviewandAppealserviceonbehalfoftheHousingService.HousingSolutionsReviewsOfficerToworkprofessionallywithserviceusers,theirrepresentativesandotheragenciesinvolvedwithReviewsandAppeals.ToworkcollaborativelywithotherteamswithinHomelessServicestodealwithReviewsandAppealswithintheprescribedtimelimits.ToinstructlegalservicesonHousingActappealsandrepresenttheCouncilinCourtasandwhenrequired.TomanageandcontroltheuseofcostlytemporaryaccommodationduringthereviewandCourtappealprocess.Toensurethatallworkiscarriedoutinaccordancewiththecurrentrelevantlegislation,andanycentralgovernmentorLambethpolicies,proceduresandperformancemeasures.TocontributetotheworkoftheUnitandreporttotheReviewManager.PerformadministrativetasksfortheReviewTeam.LiaisewiththeLegalDepartmenttopreventanyJudicialReviewthreats.TocommunicateeffectivelywithstaffwithintheteamandtheUnitinconnectionwithreviewandappealcases.TowriteandissuestatutoryreviewdecisionsfortheCouncilandexternalbodiesToprovideaneffective,efficientandprofessionalreviewsandappealsservicetoserviceusersandtheirrepresentatives.TohavespecialistknowledgeoftheEqualityActCareAct,MentalHealthActs,ImmigrationActs,ChildrenAct,WelfareReformActandtheHousingAct/HomelessnessReductionAct.ToprovidetheReviewTeamManagerwithfeedbackfromtheReviewandAppealsprocessinordertoimprovethequalityofcaseworkdecisionsandreducethenumberofreviewsandappeals.Toworkco-operativelyandprofessionallywithotherLambethstaffandanyexternalagencies,voluntarybodies,statutoryagenciesandotherorganisationswhohaveaninputintotheworkoftheReviewTeam.Tocomplywithallrelevantstatutoryrequirements,GovernmentGuidanceandCodesofConduct,Lamebthpoliciesandprocedures,professionalandperformancestandardsandgoodhousingandhomelessnesspractice.ToassistandreviewindevelopingafullrangeofinformationandpublicityforallclientsaswellasinternalproceduresandotherstakeholdersTodeputiseforReviewManagerasandwhennecessary.ToprovidequalityassuranceandcontroltoimproveservicedeliverywherecustomershavereceivedunlawfuldecisionsToprotecttheCouncilsreputationandotherCouncilsintermsoflegalcostsandotherpublicitywhenconductingreviews.ToattendcaseconferencesrelatinghomelessnessreviewsandvulnerablehighriskcustomersToensurefullandaccuraterecordsofallclients,alladviceandsupportprovided.Tomaintainaccuratewrittenandcomputerrecords,reports,&othermonitoringinformationasrequiredinconnectionwiththevariousdutiesundertaken,andkeepotherrecordsnecessarytoprovideanadequatemanagementinformationdatabaseTounderstandthevalueofinformationtothecouncilandtocontributetogoodinformationgovernancebykeepinginformationsafe,.TodevelopeffectiveworkingrelationshipswithcolleagueswithinLambeth,othercouncilandstatutoryservices,externalbodies,serviceusers,landlordsaswellasvoluntaryandotherhousingorganisationsandensureeffectivereferrals.Todealwithenquiries,complaintsandcorrespondencefromclientsandtheiradvocates,includingsolicitors,councillors,MPs,theombudsmanandotherhousingproviders,inlinewiththeCouncilscomplaintsandenquiriesprocedure.Thismayincludepreparinginformationtosupportcourtcasesforwhichthepost-holderisresponsible.Thispositioniscomplexwiththepotholderbeingrequiredtoliaisewithcustomers,statutoryorganisation,advocates,solicitorsandthirdsectorproviderstoarriveatasustainablehousingsolutionforcustomerswithcomplexandmultipleneedsforexamplementalhealthcombinedwithdrugandoralcoholaddiction.Anyotherdutiesappropriatetothepostandgrade.JBRP1_UKTJ