Are you ready to lead a high-performing People Team that delivers strategic value and operational excellence across the organisation?


Are you passionate about creating a workplace where colleagues thrive? We’re looking for a dynamic HR Business Partner to lead our operational People Team at Freebridge Community Housing. You’ll deliver a modern, proactive people service that’s built on values, insight, and innovation. This is a pivotal role in shaping a culture where colleagues are customers and leaders are partners. You’ll champion equality, diversity and inclusion, and ensure our people practices are progressive, tech-enabled, and centred around colleague engagement.

Type and term of contract: Full-time, Permanent - with hybrid working


About Freebridge Community Housing:

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We’ve had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.


What you’ll be doing:

Leadership: Lead and inspire the People Team to deliver proactive and responsive people services.

Technology: Drive the use of systems and digital tools to streamline processes and improve data quality.

Learning Culture: Support organisational learning through modern training and development approaches.

Performance Management: Embed a culture of feedback and growth through engaging performance processes.

Data Insight: Use KPIs and demand data to inform strategy and empower leaders with expert guidance.

Policy Development: Maintain and evolve HR policies and frameworks, ensuring legal compliance and clarity.

Recruitment & Onboarding: Oversee attraction, onboarding and offboarding to ensure positive experiences.

Reward & Benefits: Contribute to pay and benefits strategies with research and benchmarking.

Engagement: Lead colleague engagement initiatives and manage union relationships.

Continuous Improvement: Monitor HR trends and identify opportunities for innovation and enhancement.



What we’re looking for:

HR Delivery: Experience delivering modern people services including systems implementation and technology solutions

Employment Law: Excellent knowledge of legislation, best practice and innovation.

CIPD Membership: Chartered CIPD status or equivalent experience.

Strategic Advice: Ability to advise at all levels with practical, in-depth HR knowledge.

Team Leadership: Experience in leading, managing and motivating teams.

Strategic Thinking: Understands the broader operating environment.

Influencing & Coaching: Builds strong relationships and uses a natural coaching style.

Innovation: Applies continuous improvement and creative problem-solving.

Communication: Excellent verbal and written skills.

Risk Management: Identifies and mitigates risks effectively.

Financial Acumen: Able to set and monitor budgets.


What’s in it for you?

At Freebridge, we’re appreciative of our team and you can enjoy the following benefits from joining us, among many more:

Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service.

Hybrid working – 2 days working at home available

Exclusive Employee Discounts: Access amazing deals through our Reward Gateway.

Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.

Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme.

Charitable Leave: One day per year to volunteer for a cause you care about.

Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure.

Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend!

Pension Scheme: A company contributory pension scheme with generous employer contributions


Diversity & Inclusion

Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don’t discriminate against employees or potential employees based on protected characteristics. We’re happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.

Closing Date: Wednesday 27th August 2025

Apply now to join our team and make a difference to lives across West and North Norfolk.