HR Compliance and Operations Manager

We are seeking HR Compliance and Operations Manager to join our Team and work across the Head of People’s remit ensuring that practices, policies and procedures adhere to legislation.

The HR Compliance and Operations Manager will be responsible for overseeing and completing audits both internally and externally to minimise risk to the business. Work with regulatory bodies to produce required documentation and manage risk and support the People function to drive improvements through analytics and data.

About us

Torque is an award-winning, end-to-end supply chain specialist, providing exceptional solutions to fashion brands and retailers for over 30 years. We always go the extra mile to help our customers’ businesses succeed, which is why some of them have been with us since the very start. We have a core set of values that sets us apart from the crowd. They are the guiding principles that define how we conduct ourselves. Within each of those core values lies a set of brand behaviours that help us embody the brand values in our day-to-day lives. If these sound like you, then you could be a perfect fit for the team.

The Torque Mission is our commitment to our customers.

We all play a vital role in our customers' success.

They depend on us to make every element of our service as good as can be.

They rely on the strong personal relationships we create. Not just with them but within our team.

They trust us to go the extra mile, do everything we can to the best of our ability and continue to improve.

These values are our foundation and underpin every customer relationship we have. If we follow them, we'll continue to be successful together.

One team. One Torque.

We deliver our mission through our core values and behaviours.

What you'll do:

˃Accountable for the monitoring and updating the HRIS ensuring accurate data maintenance and reporting

˃Drive the people agenda by analysing metrics and data to support the actions needed.

˃Support the HR Team by using data to identify trends to drive action plans

˃Develop policies and procedures in adherence with legislation presenting these to the wider HR leadership team for delivery.

˃Work closely with Head of HR and HR Manager to provide simple project plans and timelines to comply with any legislative changes.

˃Accountable for regular internal audits for compliance including but not limited to agency, RTW, anti slavery, GDPR and ethical practices.

˃Take the Lead in all external audit requirements.

˃Accountable for compliance related issues such as DSARs, GDPR related training and Non conformance.

˃Keep the Company Secretary updated on any legislative changes for data protection.

˃Working across the Head of People remit to ensure, process’s are simple, legislative and fit for purpose.

˃Prepare data for the wider business for Pay reviews. Gender pay, ethnicity and disability reporting

˃Take a lead in the administration of ISO actions, keeping the BCP updated.

˃Ensure all forms, policies and procedures are versioned controlled and tracked for latest versions.

˃Update and maintain the information on the intranet ensuring its current.

˃Lead the HR administrator in their day to day duties.

˃Maintain and update all agency contracts and supplier lists.

˃Lead and investigate agency worker non compliance such as AWR and audit failures.

˃Lead the relationship with agency personnel to monitor and ensure agency worker issues are investigated and resolved in a timely manner.

˃Review and amend employment contracts as needed keeping ahead of any legislative changes as required.

˃Work with wider HR team to produce new starter salaried contract and offers.

˃Produce People related data for the wider business as required including Board reporting

˃Collate required information for insurance claims and reporting as required

How you'll do it

˃ Hardworking - Be flexible and visible for all teams across the business. Working hours reflect where your guidance and support is needed most.

˃ Efficient - Plan effectively ensuring robust tracking of each process to ensure timescales are adhered to.

˃ Adaptable - Be the change expert and be courageous when delivering change initiatives.

˃ Approachable - Ensure difficult conversations and situations are handled respectfully in line with our values. Create an atmosphere of trust and respect where managers can ask questions and explore thinking safely.

˃ Honest - Create an environment of trust, and deliver difficult messages with respect and empathy whilst maintaining a legal perspective.

˃ Proactive - Drive your own continuous development to ensure you are always up to date on legislation and are prepared for any updates or new policies as required.

˃ Courageous - Make difficult decisions and have difficult conversations and equip our teams to do the same.

˃ Positive - Be a champion for change and growth.

Requirements:

˃ Proficient in Microsoft Office (particularly Microsoft Excel)

˃ Good attention to details

˃ Ability to work multiple workstreams

Please note, right to work in the UK identification must be provided if you are selected for an interview (birth certificate/passport/identity card/share code).