Reporting to: Senior HR Manager
Start Date: Immediate
Working Hours: Mon Fri, 8am 5pm
Probation Period: 6 months
Job Type: Full Time, Permanent
Job Location: Southgate, Office Based, Various sites

MAIN DUTIES

Recruitment & Onboarding

• Manage end-to-end administrative recruitment processes: posting vacancies, managing applications, coordinating interviews, and supporting offer management.
• Support hiring managers in organising shortlisting, interviews, and reference checks.
• Ensure onboarding and induction processes run smoothly, including the accurate setup of employee records on HR systems (Cezanne HR, SharePoint).

HR Administration & Process

• Maintain and update employee training, personal, and compliance records on a daily basis.
• Monitor and update training and development records on HRIS (Cezanne & Litmos Training platform), ensuring all training data is accurate and up to date.
• Follow up to ensure the correct process is followed when booking internal and external trainings.
• Support project and maintenance teams, including on-site staff, to ensure HR processes are followed at all stages.
• Conduct and track DBS checks, attendance, and other compliance-related tasks.
• Support continuous improvement of HR systems, processes, and templates.
• Manage the effective operation of the Integrated Management System (IMS) and other HR administrative tools.

Workforce Support & Development

• Assist managers across multiple sites with HR administration and workforce-related queries.
• Conduct regular site visits to support HR activities and ensure smooth operations.
• Support the coordination of employee training and development initiatives, ensuring timely completion and compliance with organisational requirements.
• Build and maintain positive working relationships with stakeholders at all levels.
• Promote the company s values, wellbeing, and professional standards in all HR activities.

Employee Relations

• Provide practical support to managers on day-to-day HR matters, including performance reviews, return-to-work meetings, and routine employee relations issues.
• Prepare and maintain accurate documentation (letters, case notes, meeting records) ensuring consistency and compliance with company processes.
• Support managers to resolve workplace matters constructively, promoting positive employee experiences.
• Escalate complex issues to the Senior HR Manager while maintaining oversight of administrative processes.

SKILLS & KNOWLEDGE

Essential

• Minimum 3 years experience in HR administration or a generalist support role.
• Experience supporting recruitment, onboarding, and workforce administration.
• Strong organisational skills with the ability to manage multiple priorities.
• Comfortable working across multiple sites.
• Excellent interpersonal skills, with the ability to build credibility with managers and employees.
• Excellent IT skills, particularly advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, data analysis, and reporting).
• Proficiency in HR systems such as Cezanne HR, SharePoint, and attendance/IMS tools.

Desirable

• Experience in a multi-site or project-based organisation.
• CIPD level 5 qualification or working towards CIPD.