Job Title: HR Manager

Location: Rochdale

Salary: £39,520

Contract: Full-Time, Permanent

Do you have a passion for people and a talent for building cultures where everyone can thrive? Well then, being an HR Manager might be the route for you! You will play a pivotal role in supporting our Head of HR to lead the Human Resources function — championing employee relations, compliance, and the development of our incredible internal workforce.

A little about us

We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that's not just for our clients but for our workers too.

For the last 15 years at Routes, we've been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.

If this sounds like a company, you'd like to be part of, we're already on to a winner. But how about we sweeten the deal a little more?

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: our people.

What does this mean?

• Centralised support teams to help keep things running smoothly in the background — HR, Payroll, Quality and Marketing to name but a few.
• Our in-house recruitment team to make sure you have the staff you need. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.
• Routes Academy, which not only means the team is highly trained, but both you and our healthcare workers have opportunities to progress your careers and develop.
• We recently rolled out Digital Care Plans, making our operations more efficient.
• Speaking of digital — we also have our own friendly IT team on hand to help you with any IT struggles or needs.

And of course, just a few extra little perks like...

• Wellbeing and financial support with our Employee Assistance Program (EAP)
• 25 days holiday, additional bank holiday leave plus an extra day off for your birthday
• Saving for future-you with our Pension Scheme
• A competitive salary plus an attractive bonus package based on service performance
• A fun, friendly and supportive workplace (we have many great personalities! xbpsjku )
• Buy and sell holiday scheme

So, what do you think? If you're interested in joining Routes as an HR Manager, here's what we're looking for from you:

• CIPD Level 5 or above, or equivalent experience in a senior HR role
• A proven track record in HR management, ideally within healthcare or social care
• Strong knowledge of UK employment law and its practical application
• Experience managing complex employee relations matters with diplomacy and discretion
• Excellent communication skills, with the ability to influence at all levels of the organisation
• A data-driven mindset with strong analytical and problem-solving skills
• A master's degree in HR or Organisational Psychology would be a big bonus

Your typical day to day will include:

• Overseeing daily HR operations including employee relations, onboarding, and policy implementation
• Managing grievances, disciplinary actions, and conflict resolution fairly and consistently
• Supporting the performance management process, including appraisals and development planning
• Identifying training needs and implementing targeted development programmes
• Ensuring compliance with UK employment law, sponsorship regulations, and industry standards
• Supporting the development of competitive compensation and benefits packages
• Mentoring and developing the HR team to deliver a high-quality service

This could be the start of an incredible journey together, helping shape the culture of an organisation that is truly changing lives every day. We look forward to hearing from you!