Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract.

This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment.

The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle.

Key responsibilities include: -Leading and managing the People Hub / HR Operations team -Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration -Managing workflow, capacity and SLAs to maintain service excellence -Acting as an escalation point for complex issues, driving root cause analysis and solutions -Coaching and developing the team to build a high-performance culture -Driving continuous improvement, process optimisation and use of HR systems/technology -Partnering with ER, Payroll and People Partners to ensure seamless delivery -Ensuring strong governance, compliance and data integrity

About You -Proven experience leading HR operations or shared services team -Strong knowledge of the employee lifecycle and UK employment law -Experience managing SLAs, workflows and service d...