Your new company

My client is a nationally significant historical landmark and welcoming visitors to offer engaging experiences that explore the site's history and surroundings.The organisation is dedicated to preserving the site's heritage, maintaining its buildings and grounds, and providing educational and public programs that inspire curiosity and learning. Through exhibitions, events, and outreach, it connects people with the past in meaningful and accessible ways.

Your new role

The HR Operations Manager plays a critical leadership role in overseeing and enhancing the delivery of core HR services. Responsible for managing and developing a high-performing frontline HR team, this role ensures that HR operations are executed with efficiency, consistency, and excellence.With a strong emphasis on process improvement and service optimisation, the HR Operations Manager will drive the adoption of best practices and leverage systems and automation to streamline workflows. Key areas of focus include:

• Payroll administration
• Recruitment coordination
• Staff onboarding and offboarding
• Contract production
• General HR enquiries

Working collaboratively across the HR function, the HR Operations Manager will champion operational effectiveness and contribute to a culture of continuous improvement, ensuring a seamless and high-quality experience for all employees.

What you'll need to succeed

• Proven leadership in HR operations within fast-paced, high-volume settings
• Skilled in HRIS systems and data management
• Track record of process improvement and operational efficiency
• Experience managing teams and delivering on SLAs, KPIs, and service metrics

What you'll get in return

• Hybrid working: 2 days in the office
• 26 days holiday plus bank holidays
• Competitive pension scheme
• Life assurance
• Staff discounts and memberships
• Employee assistance programme
• Close to public transport links / parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Desired Skills and Experience

* Proven leadership in HR operations within fast-paced, high-volume settings
* Skilled in HRIS systems and data management
* Track record of process improvement and operational efficiency
* Experience managing teams and delivering on SLAs, KPIs, and service metrics

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