A leading design consultancy is seeking a skilled UX Designer to contribute to designing customer self-service and agent-facing portals. The ideal candidate will have expertise in user-centered design and usability testing, along with strong stakeholder engagement skills. Responsibilities include creating wireframes, leading user testing, and participating in agile ceremonies. This role offers an opportunity to influence design improvements while collaborating with cross-functional teams in a dynamic setting, with a requirement to be in the Manchester office once per week. #J-18808-Ljbffr