About Us

Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world’s leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America.

In joining our team, you can expect to be working on challengingIAMprojects across a wide range of global clients (e.g.FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managedservicesand system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients.

The Role

We are looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to Turnkey. As an experienced IAM Senior Consultant (Business Analysis focused), you will play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base.

As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with our clients' needs. Your ability to communicate effectively with stakeholders and your experience with requirements gathering techniques will be key to your success in this role.

We are seeking a driven individual with at least three years of practical experience in delivering and providing consulting services and business analysis within the Identity & Access Management domain.

The ideal candidate willbe a Subject Matter Expert (SME) inanalysing and helping deliveridentity and access management solutions,acrosssome ofthe following areas:

• Identity Governance and Administration (IGA)
• Identity Management (IDM)
• Ideally withgood conceptual/practical knowledge of:
  • Access Management (inc.Single Sign-On (SSO)/Multi-Factor Authentication (MFA)/Password-less Authentication)
  • Privileged Access Management (PAM)
  • Consumer Identity (CIAM)

The key technologies we are looking for experience in are:

• Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM

Knowledge ofintegrationsof IAM platforms withSAP,Entra,AD, Okta, CyberArk,ServiceNowwillalsobean advantage, but not mandatory.

We are looking ideally for someone with the following attributes:

• 3+ years of professional work experience asanIAM consultant,with a proven track record of deliveringprojects
• Background in both delivering and working with major IAM vendors,as described above
• Experience in integrating withother IAM technologies, such asOkta/CyberArk(PAM)/ServiceNow/SAPtechnologieswould be beneficial but not compulsory.
• Comfortable working both as part of a team, orindividually, and familiar with the relevant non-technicalproject activities(i.e.,project planning,stakeholder management,changemanagement, schedule management, qualityassurance, etc)
• Detailed understanding of business processes and how they contribute to enterpriserisks
• Strong written and verbal communication skills
• Ability to act as an SME tohelp our architects design IAMsolutions to meet the clientneed
• Detailed understanding of risk and control principles and how processes are implemented and improved in an IAM system (e.g., JML, PAM, Access Request, Access Review, Adaptive Risk, RBAC, SSO, MFA, etc.)
• Ability to work with a client, as part of ateam to deliver an IAM solutionacross all aspects of the SDLC(Analyse, Design, Develop/Configure, Test, Deploy, Document)
• Understanding of regulatory frameworks, and their application to IAM, e.g.SOx, ISO27001, NIST, HIPAA, GDPR,PSD2,etc.
• Ideally, aneducation in Business, IT, IT security or related field
• Ability tomanage owntime and priorities effectively

The following attributes, while not mandatory, will beadvantageous:

• Professional certifications such as CISSP, CISA, ITIL, etc.
• Product certifications fromSailPoint,or other IAM vendors such asDelinea or CyberArk
• Experience of working within a team to help develop a client IAMstrategy
• Experience of working in professional services consulting, ideally experience with the ‘Big-4’ orsimilar
• Understanding of the following concepts/technologies: LDAP; FIDO; SAML; OAUTH; Active Directory; Linux; Databases (SQL/JDBC); Networking (including High Availability, Fault Tolerance, etc), Virtualisation technology
• Implementation and project methodologies (e.g. PRINCE2/AGILE)

Your responsibilities will include:

• Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit their needs
• Leading requirements gathering sessions, conducting interviews, andfacilitating workshops to elicit and document business requirements
• Analysing and mapping business processes,identifying areas for improvement, and recommending solutions to enhance efficiency and effectiveness
• Working as part of a team to deliver large and complex IAM implementations across various project delivery methodologies, including Waterfall, Agile, and Design Thinking
• Work with our clients andtheir senior teams (C-Suite and senior stakeholders), assisting in the design and definition of strategies, business cases, and providing RFP support when needed
• Developing andmaintaining strong relationships with client project team resources, third parties, and vendors to enhance the relationship with Turnkey and deliver value to our clients
• Providing subject matterexpertise to junior team members and conducting knowledge transfer activities as part of our training initiatives
• Striving for continuous development of both the team and self
• Whenappropriate,assist in our ability to provide support related services to our existing Managed Service Clients
• Advise clients on controls relating to regulatory or legislative compliance,e.g.SOX; GDPR; PSD2 etc.
• Review and advise on security design and remediationprojects
• Buildandmaintain goodrelationships withourclientproject teamresources
• Develop andmaintain relationships with third parties and vendors,e.g.SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoftto enhance the relationship with Turnkey and deliver value to our clients
• Work with theTurnkey team to develop internal tools, innovative new propositions and on R&D projects
• When needed, workalongsideour Sales, Marketing & Innovation team to provide materials/Pre-Sales support for salesactivities
• Writing and reviewing reports and other client-facing deliverables, to a high standard
• Assisting with thought leadership activities, where appropriate
• The expectation will be that you have basic skill in the design and configuration of an IAM vendors capabilities (e.g. Life Cycle Management, Application Onboarding, Workflows, Provisioning, Access Review, Reports, Roles,SoDs, etc.)
• NOTE: we will provide full training and certification paths for technologies that you will be working with

We will also provide training and certifications in other technologies such as SailPoint, Delinea, CyberArk, etc. as required or as part of your development

Salary:Up to £65,000depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus

Benefits include:

• Pension:on joining, employees will be automatically enrolled in our workplace pension scheme
• Holiday Entitlement:employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales
• Private Medical Insurance:employees will be enrolled on to the company BUPA healthcare scheme
• Insurances:Life Insurance and Critical Illness cover are provided to all employees
• Carbon Offset

Location:Based in our London office, with hybrid working (expected office working 2-3 days per week) - preferred, or remote working for non-London based candidates (expectation office working, few times per year, and as required)

NOTE: Candidate will need to be available to travel and work from client site, as is required by the project/client they are working with.