ICT Field Support Engineer

If you think you are the right match for the following opportunity, apply after reading the complete description. Car Provided Fuel Card We are recruiting for an ICT Field Support Engineer for a leading Construction Company to support 4,000 users across 120+ sites. Responsibilities Providing 2nd line support across desktops, laptops, and mobile devices Carrying out site setups, hardware installations, upgrades, and repairs Troubleshooting hardware and software issues efficiently and effectively Supporting network connectivity, including WAN, VPN access, and wireless configurations Managing user accounts and permissions within Active Directory Provisioning and deploying devices using Autopilot Maintaining accurate IT asset records and assisting with equipment rollouts Creating clear technical documentation and sharing knowledge across the ICT team Skills Needed Experience with site setups, hardware repairs, and hands-on troubleshooting Technical skills in Microsoft 365 and Windows 10/11 Experience supporting WAN environments and configuring mobile devices Hands-on knowledge of Active Directory and hardware provisioning (Autopilot) Proactive, self-motivated, and comfortable working independently across multiple sites Strong communication skills with a customer-focused mindset This is an excellent opportunity for a driven IT professional looking for a varied, field-based role where no two days are the same. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. xehkeey Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy