ICT Field Support Engineer - Urgent

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ICT Field Support Engineer
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We are recruiting for an ICT Field Support Engineer for a leading Construction Company to support 4,000 users across 120+ sites.
Responsibilities
Providing 2nd line support across desktops, laptops, and mobile devices
Carrying out site setups, hardware installations, upgrades, and repairs
Troubleshooting hardware and software issues efficiently and effectively
Supporting network connectivity, including WAN, VPN access, and wireless configurations
Managing user accounts and permissions within Active Directory
Provisioning and deploying devices using Autopilot
Maintaining accurate IT asset records and assisting with equipment rollouts
Creating clear technical documentation and sharing knowledge across the ICT team
Skills Needed
Experience with site setups, hardware repairs, and hands-on troubleshooting
Technical skills in Microsoft 365 and Windows 10/11
Experience supporting WAN environments and configuring mobile devices
Hands-on knowledge of Active Directory and hardware provisioning (Autopilot)
Proactive, self-motivated, and comfortable working independently across multiple sites
Strong communication skills with a customer-focused mindset
This is an excellent opportunity for a driven IT professional looking for a varied, field-based role where no two days are the same.
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Location:
Hoddesdon
Salary:
£40,000
Job Type:
FullTime
Category:
IT;IT

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