Can you confidently manage an import or export shipment end-to-end? Have you looked after long-standing customer accounts where service, margin and relationships all matter? We’ve partnered with a long-standing client; a business that’s grown massively in recent years, where relationships, reliability and trusted delivery are key. They’re looking for an Import / Export Account Manager to join their fantastic team in Greater Manchester. The role suits someone that’s confident and has a commercial mindset. You’ll maintain and develop a portfolio of import and export accounts, with ocean freight at the heart of the role. What You’ll Get * £30,000 – £35,000 salary (DOE) * 25 days hols + BH’s * Company pension scheme * Quarterly bonus * Annual dividends * 1-day per week WFH * Your birthday off * Excellent staff benefits * Flexible working (after probationary period), in-keeping with the wider team * Full-time onsite during probation to support onboarding and training About You * You’ve got solid experience in ocean imports & exports (essential) * Air experience would be a huge plus * You’re comfortable maintaining customer relationships and key accounts * Excellent verbal and written communication, collaborating with people at all levels * Commercially savvy with previous pricing and invoicing experience * It goes without saying that you’re highly organised, dependable and happy to roll your sleeves up as and when needed * Full, clean drivers licence for occasional client meetings (pool car provided) About the Role * You’ll be the go-to person for a group of regular customers and key accounts, building relationships and making sure shipments run smoothly * Look after ocean import and export shipments from start to finish, with air where needed * Confidently work with overseas agents, carriers and suppliers to keep things moving efficiently * Handle pricing, invoicing and costs with care and attention to detail * Keep customers informed, especially when things change or need sorting * Choose the right services for each job, balancing service, cost and reliability * Spot opportunities to strengthen existing accounts as relationships grow * Manage your own workload while being part of a fun and supportive, close-knit team About the Company * Well-established freight business with long-standing customer and supplier relationships * Known for a practical, reliable approach and consistent service delivery * Small, close-knit team where people are trusted, supported and valued This is a fantastic opportunity to join a great team in a business that’s gone from strength to strength in recent years. If you’ve got the experience we’re looking for…. apply now