Join Our Team as an Inbound Banking Customer Service Advisor! Location: Northampton Contract Type: Fixed Term (June 1, 2026 - June 30, 2026) Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office)

Training is 8 weeks on site 9am - 5pm

Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor!

Why Join Us? At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs!

What You'll Do: As an Inbound Banking Customer Service Advisor, your primary responsibilities will include:

Engaging with Customers: Answer incoming calls and respond to inquiries with a friendly and professional demeanor. Providing Solutions: Assist customers with account-related questions, transactions, and troubleshooting issues. Building Relationships: Foster trust and rapport with customers to ensure a positive banking experience. Promoting Services: Inform customers about our banking products and services to enhance their experience. Staying Compliant: Adher...