Income Manager

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Income Manager We are seeking an experienced Income Manager to lead high-performing teams and deliver strong income collection across a large housing portfolio. Position: Income Manager Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Fixed Term Contract, 11 months Closing Date: 28 April 2026 Interview Dates : 5 and 6 May 2026 About the Role This is a senior leadership opportunity within a large and complex income function, responsible for delivering strong performance across a substantial arrears portfolio. Key responsibilities include: Leading and developing teams managing between 9,000 and 20,000 accounts Driving income maximisation and reducing arrears across portfolios ranging from £5.5m to £8.5m Embedding a high-performance culture through coaching and development of Customer Account Managers Taking ownership of complex arrears cases and working with legal partners, local authorities and external agencies Using data and insight to identify risk, improve outcomes and influence senior stakeholders Working collaboratively across teams to improve service delivery and customer outcomes Supporting continuous improvement, polic...
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Location:
London
Salary:
£57,904 to £63,032 per annum ( London weighted), dependent on experience
Job Type:
FullTime
Category:
Management & Consultancy

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