Income Officer

1 Days Old

We are currently recruiting for an experienced Income Officer to join a Local Authority in Nottinghamshire on an initial 3-month contract. This is an excellent opportunity for a proactive rent recovery professional to manage a defined patch and take ownership of the full arrears process. Offering hybrid working (just 2 days per week in the office), this role provides flexibility while maintaining a strong presence within the community. The Role As an Income Officer, you will be responsible for managing a designated patch of tenancies, ensuring effective income collection and minimising rent arrears. This is a fully end-to-end arrears role, managing cases from early intervention through to legal action and court representation where necessary. You will work closely with tenants to agree sustainable repayment arrangements, while taking firm but fair action in line with policies and legislation. Key Responsibilities of an Income Officer:Managing a patch of residential tenanciesProactively monitoring rent accounts and identifying arrearsConducting early intervention and tenant engagementNegotiating and monitoring repayment agreementsServing statutory notices and progressing cases to legal actionPreparing documentation for court proceedingsAttending and representing the organisation at courtLiaising with internal teams and external agencies to support tenancy sustainmentAbout You:Proven experience in an Income Officer / Rent Recovery role within a Local Authority or Housing AssociationStrong knowledge of the full arrears recovery process, including legal and court proceduresExperience managing your own patch independentlyConfident communicator with strong negotiation skillsAbility to balance enforcement with tenancy sustainmentOrganised, resilient, and target-drivenWhats on Offer as an Income Officer:Competitive rate of £25£27 per hour3-month contract with potential extensionHybrid working (2 days office-based per week)If this Income Officer role is for you then please apply or contactJBRP1_UKTJ
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Location:
Newark-On-Trent
Job Type:
FullTime

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