Victim Support is seeking an Independent Sexual Violence Advisor (ISVA) to join our Cumberland team. The role is based in our Carlisle office with regular travel across North Cumberland.

Do you want to make a difference every day? Are you committed to change and improvement for those in need? Do you possess resilience and adaptability? Can you work effectively with a focus on customer service and care? If so, we would love to hear from you.

What We Offer

At Victim Support, we believe in attracting and retaining the best people and offer a competitive rewards and benefits package, including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Sick pay, maternity, and paternity payments.
• Exclusive Discounts: High street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and opportunities for career progression.

About The Role

This role is home-based in North Cumberland with regular travel to meet clients and colleagues, as well as attending meetings.

As an ISVA, you will:

• Provide a high-quality, proactive service to victims of sexual violence and abuse, including children and young people, supporting those at highest risk and need.
• Work within a multi-agency framework with the Bridgeway SARC and other local responses to sexual violence.
• Collaborate with survivors and agencies to monitor care pathways, conduct risk assessments, help clients access their rights, and support other services they require.

Candidate Requirements

The right attitude and willingness to learn are key. Experience working with victims of sexual violence and in multi-agency settings is advantageous, but we are open to candidates demonstrating relevant skills and experience. Extensive experience in caseload management, crisis management, and understanding victims' needs are essential. An accredited ISVA qualification is preferred, but candidates willing to work towards accreditation will also be considered. Good IT skills, knowledge of criminal justice issues, and understanding the impact of court appearances on victims are also necessary.

Please see the attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity providing specialist services to those affected by crime across England and Wales. We strive for a world with fewer victims but stronger rights, better support, and greater influence in the Criminal Justice System. Working here offers the opportunity to make a meaningful difference for victims and witnesses.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Background checks and DBS checks may be required. We value diversity and are dedicated to creating an inclusive environment. We particularly welcome applicants from Black, Asian, and minority ethnic communities. We are a Disability Confident Employer and offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria.

How To Apply

To apply, visit our website's Jobs page and complete the application form, demonstrating how you meet the essential criteria.

We reserve the right to close the vacancy early if sufficient applications are received. If you have already started an application, you will be contacted regarding any changes to the closing date.