**The role** When you work at Nasdaq, you’re working for open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunities, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Our Index Client Services team supports market participants around the world and is the first point of contact for our valued clients. We are dedicated to delivering exceptional service and strive to continually develop and improve the client experience, setting our products and services apart in the market.We are looking for **Senior Index Client Services Analyst** to join our growing team and support some of the largest financial institutions globally. You can expect a collaborative, fast-paced, and constantly evolving work environment where you are recognized for your results and ability to drive things forward proactively and persistently. Every day will bring many opportunities to learn and grow. As a **Senior Index Client Services Analyst**, you will: Work with clients and partners to define business and system requirements, implementing processes to streamline interactions whenever possible Analyze, communicate, and raise client concerns or requirements as they relate to Nasdaq product offerings to leadership Work with the global Index Client Services team on various ongoing initiatives to improve the client experienceAt least 2 years of experience working in the financial services industry Excellent written and verbal communication skills Strong analytical, problem-solving and prioritization skills Strong customer service and client facing skills Great organizational and project management skills Experience working in the market data industry Knowledge and understanding of equity indices and financial data High proficiency with Microsoft Office (Excel, Word, PowerPoint) and Salesforce or related toolProficiency with Sharepoint, Confluence, Jira, or related toolsExperience working in a client facing role This position will be located in London and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates. We offer a competitive, well-rounded rewards package that supports you and your family — inside and outside of work. Be part of a forward-thinking company that values innovation and creativity. You can expect a collaborative, fast-paced and constantly evolving work environment where you are recognized for your results and ability to drive things forward proactively & persistently. Every day brings many opportunities to learn & grow and rewards with a global impact we create. In return, you will receive a competitive salary package including both bonus and equity, incredible health benefits, pension matching, paid vacation (28 days) with additional paid flex days (6 days), parental leave, and more. Please submit your application in English no later than January 6th, and we will reach out after that. We are looking forward to see your application!At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward.Join our to stay in the loop on upcoming roles, events, and new opportunities across Nasdaq.Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both. Check the job listing or reach out to our team for role-specific details.We’re a global team of over 8,500 innovators across 38 countries, united by a shared purpose: advancing economic progress for all. It’s not just what we do—it’ . #J-18808-Ljbffr