Reporting to the Director, the Industrial and Drainage Services Sales Manager is a key and influential role which demands an effective approach to the management of various elements of both operations and sales with a focus more so on the latter.

Roles and Responsibilities:

* Ensure that Customer expectations are met and identify opportunities to continually improve customer service.

* Develop client relationships to generate more income

* Generate and qualify new sales leads and set own appointments.

* Understand your prospects’ requirements and propose solutions to match their needs.

* Build and manage sales pipeline.

* Develop strong business relationships both internally and externally.

* Approach new potential customers to grow company portfolio

* Responsible for the financial performance of the contract. (manage cost base and deliver margin to budget levels).

* Accountable for P&L and KPIs.

* Ensure high levels of service responding to the customers’ needs and reiterating this throughout the team.

* Develop the customer relationship.

* Deliver the agreed cost control and driving efficiencies.

* Work in alignment with the training department to ensure that all employees are trained to the required levels.

* Carry out other duties reasonably requested and within the scope and purpose of the role