Damia Group is partnering with a leading global technology organisation to recruit a Duty Engineer for a highly available, 24/7 operational environment supporting business-critical communications and infrastructure services worldwide.

This is an excellent opportunity for a technically strong engineer with broad infrastructure, networking and security experience who thrives in an operational role and enjoys working at the heart of live service delivery.

The Role As a Duty Engineer, you will be responsible for the proactive monitoring, support and maintenance of complex global systems and networks. Acting as a key escalation point, you will respond to incidents, perform detailed troubleshooting and work closely with engineering and service teams to ensure high levels of availability and performance.

Key Responsibilities Monitor and support live production systems within a 24/7 duty rota Respond to incidents, alarms and service degradations in line with SLAs Perform fault diagnosis, root cause analysis and incident reporting Support LAN, MAN and campus network environments Assist with security monitoring, threat detection and remediation activities Coordinate and communicate effectively during major incidents Carry out routine operational tasks, system checks and maintenance ...