At OFG, we work smarter so you can spend more time doing what makes you happy!

In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

Job Title: Infrastructure Engineer
Location: Bolton Office | Hybrid (2 days per week)
Hours: 37.5 hours per week | Monday–Friday
Salary: Up to £50,000 per annum (dependent on experience)
Contract: Permanent | Full Time
UK applicants only | No sponsorship

At Outcomes First Group, we’re reimagining work/life balance. As part of our 4-Day Working Week trial (4DWW), you’ll work fewer hours for the same pay*, in a culture recognised six years running as a ‘Great Place to Work’.

We’re the UK’s largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity

About Us

At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.

About the Role

With a strong focus on customer service, you will join a team of Infrastructure Engineers supporting, maintaining, upgrading and expanding services across Outcomes First Group’s large estate of schools and offices.

You will deliver planned improvements alongside day-to-day management of servers, networks and cloud services, resolving complex issues, contributing to projects and ensuring infrastructure remains secure, resilient and fit for purpose.

As part of the Infrastructure Team, you will support strategic development of Microsoft 365, Active Directory, Azure services, and WAN/LAN networks used by colleagues and students across the Group.

Key Responsibilities:

• Support and implement technologies across a complex corporate network
• Maintain high availability of on-premises and cloud platforms
• Troubleshoot and resolve escalated infrastructure issues
• Manage Microsoft-based server infrastructure (including Hyper-V)
• Manage network infrastructure including Meraki, Ubiquiti, firewalls, VLANs, routing and switching
• Configure and monitor WAN/LAN environments
• Support Microsoft 365 services (Exchange, SharePoint, Purview), EntraID and Intune
• Assist with tenant consolidations and cross-tenant collaboration improvements
• Support acquisitions and network integrations
• Liaise with suppliers, resellers and service providers
• Maintain infrastructure licensing
• Contribute to cyber security improvements
• Document systems and processes
• Mentor IT team members and follow ITIL-based change procedures

Experience, Skills & Qualifications:

You will have:

• 3–5 years’ experience in a 3rd Line/Infrastructure role (service desk or MSP)
• Relevant qualification (Microsoft, Azure, MCSA, CCNA) or IT degree (or working towards)
• Strong ITIL knowledge and infrastructure expertise
• Experience with Windows Server 2016–2025, Windows 10/11 and Active Directory
• Experience with enterprise networking, virtualization and LAN/WAN technologies
• Experience managing Apple devices (JAMF desirable)
• Azure infrastructure, Cisco Meraki, VoIP and web filtering experience desirable
• You will demonstrate strong problem-solving ability, excellent communication skills, attention to detail and the ability to work proactively under pressure, both independently and as part of a team.

Why Join Us?

Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. 

Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.

By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion.

Benefits

• Life Assurance
• Pension scheme with flexible contribution options
• “Your Wellbeing Matters” – mental and physical health support
• Family Growth Support, including enhanced maternity and paternity leave
• Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more

We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We are an Equal Opportunities Employer.

We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. 

All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.