Intensive Housing Management Officer (FTC)When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Job Title:Intensive Housing Management Officer (FTC)Location:Havering. This service does not have step free accessSalary:£27,000 (Annual Equivalent)Shift Pattern:6month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs.About the RoleWe're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community.Our Complex Needs Accommodationprovides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued.Key Responsibilities Include:Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.Carry out regular occupancy checks.Ensure all repairs and maintenance issues are correctly reported and managed through to completion.Enhancing personal safety, health, and security through meaningful social interactions.Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.Supporting residents to sustain their tenancies and achieve financial independence.Work with the wider team to support residents with their long term needs.Promoting economic wellbeing and helping residents reintegrate into the community.Complete safeguarding and other referrals where required.Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties.About YouThis role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. Were looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to peoples lives!You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.What are looking for:Previous experience in coordinating/delivering activities and interventions with people from different backgroundsExperience of working with people of complex backgrounds and/or a good understanding of the sectorKnowledge of risk management and risk assessmentKnowledge of license conditions and public protectionKnowledge of tenancy management, able to share knowledge with others in the team and residentsUnderstanding of the housing and social needs of people with multiple and complex needsThe ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with othersAbility to influence and negotiate positive outcomes with others; Proactive in making decisionsAbility and willingness to show flexibility of working patterns, responding to the needs of the service and residentsAlignment with our values of Ambition, Empowerment, Inclusivity, and TransparencyPlease refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.What we Offer25 days (Full time equivalent) annual leave, increasing with the length of serviceEmployer Pension ContributionEligibility to register with Blue Light Discount CardAccess to discounted tickets for music events, shows, sports and moreReflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at workTraining and Development, including access to courses, upskilling, and progression plansEmployee Assistance Programme, including counsellingLife Assurance SchemeCycle-to-work schemeAnnual Staff AwardsEDI Ambassador programmeAbout Social Interest Group (SIG)SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:Theory of ChangeFurther details can be found on our website here:Theory of Change - Social Interest Group - Social Interest Group.Additional InformationPlease note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on ourwebsite.JBRP1_UKTJ