Are you a driven sales professional who thrives in a fast-paced construction environment? Do you enjoy building strong relationships, managing opportunities from enquiry to close, and being the key link between customers and field sales? If so, this opportunity could be for you!

Role: Internal Account Manager – Stafford Department: Fit Out Sales Reporting to: Head of Fit Out Sales

About the Opportunity:

This is a pivotal position acting as the central internal point of contact for Tier 1 construction customers and the External Account Manager. You will support the full sales cycle, from initial enquiry through to order completion, helping the team achieve ambitious growth targets while delivering exceptional customer service.

You’ll also spend one day per week on customer site visits alongside the External Account Manager to build product knowledge, relationships, and commercial understanding.

Responsibilities:

Handle and qualify incoming enquiries via phone, email, and website Conduct discovery calls via Teams or Zoom Identify customer needs and recommend suitable solutions Prepare, present, and follow up quotations Create upsell and cross-sell opportunities within existing accounts Support the External Account Manager with administrative and sales tasks Maintain accurate CRM records Coordinate handover to Operations for successful projects Provide timely responses to customer queries ...