Job Title: Internal Account Manager Department: Sales & Operations Location: Office based - Brighton (this is not a remote working role) Employment Type: Permanent, Full-Time Driving License: A full UK driving license is preferred Job Overview The Internal Account Manager supports Relationship Managers by co-managing client accounts and delivering exceptional service. Acting as the primary daily point of contact for assigned clients, the role involves managing communications, addressing inquiries, and coordinating with internal teams to meet client expectations. The role aims to reduce the day-to-day workload of Relationship Managers, enabling them to focus on strategic growth and client acquisition and revenue generation. Key Responsibilities Client Account Management Serve as a primary daily point of contact for clients, handling inquiries and requests. Work closely with Relationship Managers to co-manage client accounts and ensure client satisfaction. Build and maintain strong relationships with key decision-makers in assigned accounts. Understand and document each client's unique needs to provide tailored solutions. Develop and maintain a deep knowledge of the indiv...