Internal Account Manager

1 Days Old

Internal Account Manager
Location: Newport
Sector: Electronics Manufacturing / Engineering
An established electronics manufacturing organisation supporting aerospace, industrial and medical technology sectors is seeking an Internal Account Manager to manage key customer relationships and ensure the successful delivery of operational and commercial objectives.
The Internal Account Manager will act as the primary point of contact for assigned customers, overseeing operational performance, financial management and customer satisfaction across the account lifecycle.
Working closely with the Head of Programmes and cross-functional teams, this role will drive customer growth, maintain profitability and ensure high standards of service delivery.
Key Responsibilities
Customer & Account Management
Act as the main operational contact for assigned customer accounts
Build and maintain strong long-term customer relationships
Lead customer-focused teams (typically 8–12 people) to deliver high levels of service
Conduct regular customer meetings and reviews, including quarterly business reviews
Manage issue resolution and customer escalations
Commercial & Financial Management
Manage account profitability including costs, pricing and margins
Provide forecasting for revenue, order intake and order book performance
Support strategic growth opportunities with existing customers
Ensure financial performance aligns...
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Location:
Rogerstone
Job Type:
FullTime
Category:
Management & Consultancy

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