Where will you be working?

We’re the UK’s leading infrastructure services company, and we touch almost everyone’s lives. From highways, rail and aviation, to energy, water and telecoms we do the work which keeps the country running.

This role sits in our Corporate Affairs team, which looks after all internal and external communications for M Group. The team keeps our people informed about what’s happening across our Group, handles relationships with media and stakeholders, and manages our marketing and digital channels.

Want to come and be a part of it?

What you’ll be doing

This role acts as a trusted communications partner to the IT department and the CTO, working closely with senior leaders to deliver clear, purposeful internal communications that align with wider business priorities.

You’ll develop and deliver a communications plan that supports the IT community through change, builds trust, reduces uncertainty, and encourages the adoption of new ways of working. Central to the role is shaping a clear departmental narrative, translating complex technical topics into simple, compelling messages that explain both what’s changing and why.

Change communication is a core focus. You’ll advise on and create well‑considered messages that foster openness, inclusion, and a strong sense of togetherness, using the most appropriate channels to reach different audiences effectively.

You’ll also guide leaders on channel strategy and communication style, support the delivery of all‑hands calls and internal events such as departmental conferences, and ensure all activity aligns with Group internal communications and Corporate Affairs approaches.

What you’ll bring

Essential

• Strong experience in internal communications, with the ability to build effective and collaborative stakeholder relationships.
• Proven experience delivering clear and effective change communications that support engagement and adoption.
• A track record of creating internal communications that drive positive employee engagement.
• Able to manage multiple priorities in a fast‑paced environment while keeping stakeholders informed.
• Excellent attention to detail with a clear, concise writing style.
• Comfortable working within a technical or complex environment.

Desirable

• Experience working within a broader communications landscape, ensuring activity is aligned and coordinated.
• Experience using AI tools to support efficient, high‑quality outputs.
• Background working in technology or IT‑focused teams or organisations.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include; 

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year 
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3^rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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