Internal Sales Coordinator

Location: Stoke (ST6) – Office-based Hours: Monday–Friday, 8:00am–4:30pm with some flexibility

Salary: Up to £30,000 DOE

We are seeking a proactive and driven Internal Sales Coordinator to play a key role in generating new business, nurturing existing customer relationships, and supporting the broader GB sales team. This is a phone‑focused, sales‑led role ideal for someone who thrives on converting leads, building rapport, and maximising every opportunity to grow revenue.

Key Responsibilities:

Sales Generation

Conduct outbound calls to both new and existing customers to generate orders and drive repeat business Proactively follow up on generated leads, enquiries, and customer activity to convert opportunities into sales Identify and pursue opportunities for upselling and cross‑selling to maximise commercial potential Support the GB sales team by contributing to targeted sales campaigns and promotional activities Customer Relationship Management

Build and maintain strong, long‑term relationships with regular customers to encourage loyalty and repeat orders Handle telephone and email enquiries professionally, providing excellent customer service and accurate product information Order Processing & Administration

Process customer orders efficiently and accurately, ensuring all information is captured and logged Maintain up‑to ...