Internal Sales Executive

Birmingham, UK

About Us

We are Cooksongold, and we’ve been proudly supporting jewellers since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.

Based in the heart of the Birmingham Jewellery Quarter with a store in London’s Hatton Garden, we are a friendly, well-established and expanding business of 270 dedicated employees.

We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award in 2024 and 2025, and we recently won Jewellery Supplier of the Year at the UK Jewellery Awards 2025.

As our new Internal Sales Executive, you would work within Cookson Industrial, which is a dynamic new division dedicated to providing precious metals for industrial applications. This new initiative is vital to our strategic growth, focusing on expanding our offering beyond the jewellery industry.

Role Description

This is a full-time hybrid Internal Sales Executive role based in Birmingham with the flexibility for some remote work. The Internal Sales Executive will be responsible for supporting the sale of our Industrial Products and Services, Commercial Support Area, which incorporates industrial, dental, and additive manufactured products by:

- Providing administrative support to the Business Development Managers (BDM)

- Producing accurate customer quotations for manufactured and bought-in products

- Taking customer calls

- Order processing and order tracking

- Corresponding with customers and providing order updates

- Support in maintaining quality management systems

- Liaising with other team members, departments, and senior leaders

What you’ll need to bring

- Experience in an administration role

- Some understanding of basic engineering terminology and application

- Able to work confidently on Excel, using simple formulas

- Strong written, communication, and mathematical skills

- Work well as part of a team and be prepared to get involved in a multi-skilled environment

- Customer sales background with quoting and knowledge of precious metal pricing would be an advantage

- Interest in additive manufacturing and applied engineering would be an advantage

Benefits

- Up to 34 days’ paid leave per year

- A generous Pension Scheme, employee contributions are matched by the company up to 8%

- Life Assurance up to x4 salary

- BIG discounts on company products – everything from precious metal to tools

- Eyecare Vouchers

Other organisations may call this role Inside Sales Executive, Business Development Executive, BDE, Sales Executive, Sales Account Manager, or B2B Sales Executive.