Position: Internal Sales Executive

Job Type: Permanent

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Location: Newport
Salary: £28,000 - £30,000 per year (depending on experience and a successful interview)

Internal Sales Executive

Pure Staff are currently recruiting for an Internal Sales Executive on behalf of our client based in Newport. Our client operates within the steel industry and also supplies a wide range of related products including fencing, flooring, and general components. This is an excellent opportunity for a motivated sales professional to join a well-established and growing business.

As an Internal Sales Executive, you will play a key part in managing customer enquiries, generating sales, and supporting trade counter operations. The ideal candidate will have at least one year of experience in internal sales, customer service, or trade counter work within an industrial or construction-related environment.

As an Internal Sales Executive, your responsibilities will include:

• Handling inbound sales enquiries by telephone and email
• Building strong relationships with existing and new business customers
• Preparing quotes, processing orders, and managing customer accounts
• Upselling additional products including steel, fencing, flooring, fixings and associated materials
• Supporting customers face-to-face on the trade counter
• Working closely with internal teams to ensure smooth order processing and delivery
• Maintaining accurate sales records and updating CRM systems
• Providing excellent product knowledge (full training provided)
• Ensuring high levels of customer satisfaction at all times

Requirements

• Minimum 1 year of internal sales experience - essential
• Strong communication and customer service skills
• Confident telephone manner and ability to manage multiple enquiries
• Experience in steel, construction products, or industrial materials (advantageous but not essential)
• Good attention to detail and accuracy
• IT literate and comfortable using email, order systems and CRM software
• Reliable, professional and able to work as part of a team
• Positive attitude and willingness to learn and develop

Pay & Shifts

• £28,000 - £30,000 per year (depending on experience)
• Monday to Friday
• 08:30 - 17:00

How to Apply

To apply, please send your up-to-date CV to this advert or call the office and speak to one of our recruitment consultants today! Once a successful pre-screen is complete, the registration process is quick and easy online using our Pure Staff app, including digital Right to Work checks and interview process.

While working with Pure Staff, you're employed and paid directly by us - no umbrella companies, no processing fees, no outsourced payroll - just simple PAYE with accurate, on-time payslips from our experienced in-house payroll team. xbpsjku After your first payment you'll receive free access to our perks scheme, giving you exclusive discounts on electronics, travel, clothing, home, fitness, wellbeing and more.