Invoice Support Manager

4 Days Old

Role Summary
This is an important role overseeing our regional and national invoicing across the UK. The job holder will supervise a small internal team and ensure companywide billing requirements are achieved.
Location & Hours: The role will be based at our regional office in Birmingham (Sterling Park, Clapgate Lane, Woodgate Valley, West Midlands, B32 3BU). Standard hours are 36.5 per week, Monday to Friday. The role will be 100% office based. We cannot offer a hybrid working pattern.
What you will be doing:
* Leading the Billing team – direct management, coaching and development of 4 Billing Account Administrators
* Work with the wide team to identify process improvements to help streamline billing operations.
* Monitoring billing performance metrics, driving improvements, and delivering on KPIs to the National Service Director.
* Liaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboarding.
* Collaborate with finance, compliance and legal operations teams to support audits and internal reporting requirements.
* Responsible for leading the monthly billing process across the team
* Responsible for, keeping the UK team and key stakeholders up to date with all necessary information supporting billing communication.
Knowledge, skills & experience
Essential Criteria:...
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Location:
Bartley Green
Job Type:
FullTime
Category:
Management & Consultancy

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