Junior Applications Engineer £30,000 - £35,000 Sandiacre Role Overview We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between: Developing and improving laser cutting applications Answering customer service calls and diagnosing problems remotely Working in our factory to commission new laser machines and support production and process development Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line Few times a month, visiting customer sites to repair, maintain and commission laser machines Key Responsibilities Responsible for developing and improving laser cutting applications Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment Commission new machines in the factory: setup, calibration, acceptance testing, handover to production Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems ...