Department: IT Operations

Location: Thames Valley

• Supporting the Project Manager and the business in producing the business case, in particular ensuring benefits align to strategic and tactical business objectives.
• Supporting the Project Manager and the business in business, technical and financial feasibility assessments.

• Working with the business to capture and document requirements (both functional and non-functional) using a range of techniques such as workshop facilitation, document analysis, sites visits, use cases, scenario modelling, task and workflow analysis.
• Ensuring requirements are concise, complete, specific, unambiguous and that they are aligned to the strategic and tactical goals of the project and the business.
• Combining all requirements into a clear, managed, prioritised backlog.
• Refining these requirements to a sufficient level of detail to allow Solution Architects and Application Developers to implement appropriate solutions.
• Providing refined requirements into project iterations in time to allow design/delivery to commence.
• Managing the scope and traceability of requirements throughout the project lifecycle, ensuring that they are understood by the project team and met by the delivered solution.

• Discovering and documenting the as-is process by applying various process modelling techniques.
• Identifying high level solution options for the business and presenting these to stakeholders.
• Designing and modelling the to-be process, performing gap analysis and identifying areas for improvement.
• Working with the Data/Enterprise Architect, ensuing business processes are aligned with the business and IT architecture.
• Reviewing, and signing off solution designs, ensuring business requirements are verified, validated and delivered.

• Working with the project test team to provide business input into test strategy, system test plans, system test conditions and UAT plans.
• Co-ordinating UAT with the business.
• Reviewing and signing off test scripts to ensure requirements are fully tested and met by the delivered solution.

• Ensuring the benefits, impact and release of all changes are tracked and managed and also communicated to the relevant stakeholders.
• Ensuring end users and IT support teams are fully trained to use, support and maintain the application/solution.

• Providing subject matter expertise on the business unit and associated processes and systems to all relevant team members.
• Assisting the Project Manager in identifying and managing risks, issues and dependencies.
• Assisting the team in resolving any questions related to requirements or process.
• Delivering the required documentation during each stage of the project.
• Supporting the supplier/hardware/software selection process by providing input into the RFI and RFP and assisting in the assessment of responses against requirements.
• Supporting the review of contracts drawn up with any 3rd party suppliers to ensure that they accurately reflect the needs of the business.
• Supporting the Project Manager in post-implementation reviews and incorporating lessons learned into future work.
• Flexibility to support multiple projects at any one time.

• Degree in Business or similar qualification.
• Commercial experience (e.g., placement or apprenticeship) is a plus.
• Any experience in Construction desirable.