We are looking for a motivated Junior Project Manager to support the delivery of ServiceNow projects and enhancements. This role involves coordinating tasks, tracking progress, and ensuring alignment across stakeholders in a fast-paced, agile environment. You’ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives.

Key Responsibilities:

• Assist in planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.)
• Support sprint planning, and daily stand-ups in Agile or hybrid environments
• Maintain project documentation including timelines, RAID logs, and status reports
• Coordinate with internal teams and external vendors to ensure timely delivery
• Track and report on project KPIs and milestones
• Help manage change requests and ensure proper documentation and approvals
• Facilitate stakeholder communication and ensure alignment with business objectives
• Support UAT planning and execution, including test case coordination and defect tracking
• Contribute to post-implementation reviews and lessons learned sessions

Experience:

• 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments
• Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus
• Understanding of Agile and Waterfall methodologies
• Strong communication and organizational skills
• Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow PPM)

Preferred Skills:

• ServiceNow Fundamentals or Certified System Administrator certification
• CAPM, PRINCE2 Foundation, or Agile certifications
• Experience working with cross-functional teams in a matrixed environment
• Analytical mindset with attention to detail and problem-solving skills

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.