Key Account Manager (Extended Producer Responsibility)

West Midlands or London

£-Attractive salary and package

Our client enables UK businesses to make a positive impact on sustainability. Customers include household-name businesses navigating increasingly complex environmental regulations such as extended producer responsibility (EPR). Our client provides leading expertise, data-driven solutions and take-back programmes that simplify EPR. As a long-term strategic partner, their comprehensive range of services make markets more accessible, empower insight-driven decisions and provide total peace of mind. Today, over 800 companies trust our client to manage their compliance in the UK.

Working within a small and friendly team, a vacancy exists for a Key Account Manager to:

* Fulfil day-to-day customer-based compliance functions in relation to WEEE, packaging and batteries.

* Maintain high quality customer services, enabling the company to retain existing customers and attract new ones.

* Provide expert advice to customers on EPR legislation.

Main Tasks:

* Front line point of contact for customers (Members) of the schemes, with responsibility for specific key customer accounts.

* Resolve or escalate any internal and external customer issues.

* Develop an understanding of relevant legislation to enable quality advice to Members on regulatory and reporting requirements.

* Work closely alongside coll...