Key Account Manager
New Today
Job Description
We are seeking an experienced Senior Key Account Manager to lead and develop a Key Account Management team while managing a portfolio of strategic B2B clients. This role is responsible for driving client satisfaction, retention, and revenue growth, while delivering against annual sales targets and supporting wider business objectives.
Key Responsibilities
- Lead, coach, and manage a team of Key Account Managers to achieve and exceed sales targets
- Own strategic relationships with key B2B clients, acting as the main point of contact
- Develop and execute account plans to drive growth and identify upsell opportunities
- Deliver against annual sales budgets and contribute to overall business profitability
- Monitor pipeline activity, CRM accuracy, and forecast performance
- Collaborate with internal teams to ensure a seamless customer experience
- Provide regular performance insights, reports, and forecasts to senior leadership
Skills & Experience
- Proven experience managing sales or account management teams
- Strong background in strategic B2B account management, ideally with large or complex clients
- Results-driven with a consultative, solution-focused sales approach
- Excellent communication, negotiation, and stakeholder management skills
- Strong leadership capability with experience mentoring and developing teams
- Confident working cross-functionally and independently
Additional Requirements
- Experience within the energy sector or a regulated environment preferred
- Familiarity with CRM systems and sales reporting tools
- Highly organised, professional, and customer-focused
- Flexible and adaptable in a fast-paced environment
- Location:
- North Shields
- Job Type:
- FullTime
- Category:
- Business
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