Key Client / High Networth Relationship Manager

Location: South-East London Salary: Base £60,000 Bonus Benefits Package Perks

About the Role

We are looking for a commercially minded and highly motivated Relationship Manager to lead our VIP and Key Client division. In this dual sales and relationship leadership role, you will lead a small team while personally managing our most valuable customer portfolio. This is not a back-office administration role. You will be on the phone, building rapport, driving engagement, and owning retention. You will thrive in a fast-moving, performance-driven environment where results matter and data guides our decisions.

Key Responsibilities High Networth / Key Client Relationship Management: Personally manage a portfolio of the companys most valuable clients, acting as their primary point of contact and strategic partner. Team Leadership: Lead, mentor, and develop a small team of account executives or support staff to deliver exceptional client service. Sales & Retention: Proactively drive client engagement, identify upsell/cross-sell opportunities, and take ownership of retention metrics to minimize churn. Communication: Confidently pick up the phone and engage with clients via multiple channels. Build lasting rapport with high-net-worth or high-value individuals. Performance Ownership...