Lead Field Service Representative - Level 1 -3
New Today
*About Kirintec*Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-Improvised Explosive Device (C-IED), Counter-Unmanned Aircraft Systems (C-UAS) and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world. We provide market leading ECM CEMA systems, and other battle proven capabilities that are in daily use globally with government and non-government organisations protecting lives from the continuously evolving security and terrorist threats.*Position*This is a deployed role operating in a high threat area, the Lead Field Service Representative role sits under the Technical Support branch of Kirintec. The main duties of the Lead Field Service Representative (L-FSR) is to act as Kirintec’s in country representative and focal point for the provision of local technical support, maintenance and training.*Key Responsibilities** Manage and deliver all in country maintenance, support and training activities* Lead and manage a small team, prioritise resources to meet the needs of the customer* Manage and operate the local customer support helpdesk* Locally manage the team’s budget and account for assets* Liaison with security teams and close protection officers to ensure correct security cover and protective equipment is in place for all support taskings* Engage with local partners to understand the operational needs* Build rapport with all stakeholders* Provide system training to soldiers and other end users* Generate reports on in country activity, both from the technical and logistical standpoint*Essential Skills / Experience** Experi...
- Location:
- Herefordshire
- Job Type:
- FullTime