Main Job Advert Lead Service Designer Paying up to £77,740 (national) / £83,957 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for Lead Service Designers to join our team in DWP's Working Age Services where you will help design, build and iterate high-quality services - including Universal Credit - that enable working-aged people to access the support they need. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, the problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead service design for Universal Credit, aligning user needs with departmental objectives, policy outcomes and product strategy. Lead and facilitate collaboration across teams and programmes to define and evidence led service design concepts. Engage senior stakeholders and influence deci...