Lead Service Designer / SC Cleared / DV Cleared / Inside IR35 / £580 / 6 Months / Contract / Milton Keynes

A Service Designer is required to lead the coordination of Service Design activity across the Technology and Operations portfolio within a Public Sector organisation as well provide leadership and management of the Service Design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Essential:

Degree or equivalent experience in Computer Science or Information Technology. Holds professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience. Translate business, user, and operational requirements into coherent, efficient, and cost-effective service designs. Creating end to end Service Design Packages (SDPs). Understand Agile and user-centred design approaches, and how they integrate with service delivery. Experience leading and line managing Service Designers, providing direction, coaching, and professional development to build capability and excellence across functions. Track record of deputising for senior technology leaders, engaging with senior stakeholders and governance forums to provide clear, evidence-based service advice. Experience designing...