4 weeks ago Be among the first 25 applicants

Meet Cadmus!

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

Meet Cadmus!

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

A Bold Plan for Global Impact

At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That's why we need a high-performing Learning Support Manager to join our team and support our teacher users.

Requirements

At Cadmus, we're doing a lot of great work to create a profound impact on our world through the power of education. With Cadmus currently being used in 50+ countries, we're looking for an experienced Learning Support Manager who is passionate about teaching and learning and will onboard, nurture and grow relationships with new and existing teachers.

Reporting to the Head of Learning, our Learning Support Manager will:

• Deliver high-quality, fun and impactful learning experiences across a variety of workshops, webinars and training sessions for all of our teacher users
• Win current and prospective teacher users over in individual and group meetings by building meaningful and value-driven relationships both in-person and online
• Design high-quality, scaffolded assessments to ensure our teacher users consistently deliver outstanding learning experiences to their students
• Deliver exceptional support experiences for our teacher and student users by handling inbound support requests
• Successfully manage multiple projects working end-to-end across our pilot and enterprise implementations
  
  

• Educational Design: Passionate about creating and delivering engaging training sessions, workshops, and webinars tailored for educated professionals. Skilled in developing, delivering, and evaluating effective learning experiences grounded in pedagogical principles
• Relationship Building: Adept at winning over individuals in one-on-one and group settings, both in-person and online. Possesses strong interpersonal skills and a talent for establishing meaningful connections quickly
• Assessment Design: Skilled in crafting high-quality, scaffolded assessments that align with pedagogical best practices. Experienced in developing assessments that enhance the learning process and encourage skill development
• Support: Detail-oriented approach to solving problems. Proven ability to provide exceptional support and services to users, customers, teachers, and/or students
• Project Management: Demonstrated organisational expertise with a focus on prioritisation, discipline, and stakeholder management. Experienced in successfully managing projects from initiation to completion, both independently and collaboratively
  
  

• You hold a bachelor's degree from a leading university
• You have 5+ years of experience working as a teacher, trainer, tutor, learning designer, etc, developing, delivering and evaluating learning experiences
• You have experience providing support to users of a product
• You have demonstrated experience in managing complex projects, both independently and as part of a team
  
  

• A remote-friendly, flexible working culture; this role is open to candidates across the UK
• Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team)
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Mentoring and succession planning for your career
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Cadmus by 2x

Get notified about new Support Manager jobs in London, England, United Kingdom.

London Area, United Kingdom £60,000.00-£65,000.00 8 hours ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 6 days ago

County FA Support Services Manager - Behaviours

London, England, United Kingdom 1 week ago

Customer Support Manager (SaaS/Software)

Hounslow, England, United Kingdom 5 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 hour ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

Orthopaedics - Operational Support Manager

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom £60,000.00-£70,000.00 1 month ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

Principal Customer Success Manager (Contract)

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

City Of London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

London Area, United Kingdom £50,000.00-£60,000.00 3 hours ago

London, England, United Kingdom 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.