Local Housing Manager
New Yesterday
Local Housing Manager
- Location: Wembley Chalk Hill Estate
- Rate of pay: £29.12 per hour Housing Officer (Umbrella)
- Job Type: Full-time / temp rolling contract
We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers.
Day to Day of the role:
- Manage and coordinate housing and estate services within a defined geographical area.
- Be accountable and customer-facing, representing our values across all tenures.
- Coordinate internal and external services to meet the diverse needs of our customers.
- Deliver services that meet individual and local needs to a high standard.
- Participate in local initiatives to support community projects, which may occasionally involve weekend work.
- Seek continuous improvement in service delivery and customer satisfaction.
- Manage relationships with the Local Authority and other Housing Association partners.
- Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management.
Required Skills & Qualifications:
- Essential experience within a Housing Management / Senior Housing Officer role
- Essential car user (driving licence and own vehicle)
- Proven experience in a social housing setting
- Good working knowledge of housing practice, housing law, and service charge management principles.
- Demonstrable values of care, dare, and collaboration.
- Adaptability and flexibility in a changing environment.
- Strong collaboration, networking, and team-playing skills.
- Experience dealing with customers from diverse backgrounds with complex or challenging needs.
- Excellent administration skills and the ability to analyse customer feedback for service improvements.
- Attention to detail and accuracy in writing, reporting, and numeracy.
- Experience in customer service both face-to-face and via phone or written correspondence.
- Ability to self-manage a varied and demanding workload, prioritising and organising effectively.
- Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges.
- Ability to manage and report on projects against agreed targets.
- Proficiency in office management, including inbox and key management.
- Willingness to work flexible hours as required.
To apply for the Local Housing Manager position, please submit your CV for review
- Location:
- Not Specified
- Job Type:
- FullTime
- Category:
- Community & Sport
We found some similar jobs based on your search
-
New Yesterday
Local Housing Manager
-
London
- Community & Sport
Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing a...
More Details -
-
New Yesterday
Account Manager - Local Government/Housing SAAS
-
Manchester
-
£45,000 - £65,000 /annum £70 k-£100 k OTE uncapped + Excellent
- Sales
IT Sales: Account Manager – Local Government/Housing SAAS Location: North West (Hybrid) Salary: £45k-£65k BASIC, £70k-£100k OTE uncapped + Excellent Benefits Ref: (phone number removed) Role: With further growth/investment, one of the key and ev...
More Details -
-
2 Days Old
Local Housing Manager
-
Wembley
-
£29.12 /hour
- Real Estate
Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing ...
More Details -
-
2 Days Old
Local Housing Manager
-
Wembley
-
£29.12 /hour
- Construction
Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing ...
More Details -
-
2 Days Old
Local Housing Manager
-
Wembley, London
-
£29.12 /hour
- Construction
Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing ...
More Details -
-
27 Days Old
Local Service Manager (Housing Officer)
-
Rickmansworth
-
£29,925 /annum
- Public Sector
Local Service Manager (Housing) Rickmansworth (near Watford) Salary: £29,925 | 35 hours per week | Monday–Friday Are you passionate about supporting residents, building strong communities, and making a real impact every day? We’re looking for a Local...
More Details -