Logistics Marketing & Seller Acquisition Manager | London

TikTok Shop is seeking an execution-focused Seller Marketing & Logistics Enablement Manager/Specialist to join our London team. This individual contributor role will focus on delivering scalable programmes that drive seller adoption of TikTok Shop’s logistics services across the UK and Europe. Contract period: 11 months, starting from January 2026.

We’re looking for someone who combines channel marketing expertise with operational agility – comfortable developing strategies and personally driving them through to execution. You’ll work cross-functionally with internal teams and communicate directly with sellers to ensure they understand, adopt, and succeed with our logistics offerings through various mass communication channels (e.g., emails, Seller Centre outreach channels, social media, etc.).

Key Responsibilities

• Content Creation & Localisation: Develop and adapt user-facing assets (how-to guides, email campaigns, site banners, slide decks) tailored to diverse audiences.
• Seller Research & Insights: Conduct interviews, design surveys, and synthesise insights to identify seller pain points and opportunities.
• Campaign & Documentation Support: Prepare internal playbooks, support campaign launches, and track key performance metrics.
• Mass Seller Management: Engage small- to medium-sized sellers through scalable channels (e.g., webinars, calls, seller groups) to drive retention.
• Feedback & Continuous Improvement: Gather and analyse seller feedback through scalable methods (e.g., surveys, support trends) and share insights with product, operations, and solutions teams.

You’ll work closely with cross-functional partners — including Product, Operations, and Regional Marketing — to ensure all content is accurate, engaging, and impactful.

Qualifications

Minimum Requirements

• 5+ years of experience in channel marketing, seller enablement, or B2B partner programmes, ideally in eCommerce logistics or a marketplace environment.
• Strong bias for action, with a track record of personally driving projects from start to finish.
• Excellent written and verbal communication skills in English.
• Experience managing both internal alignment and external seller communications.
• Skilled in cross-functional collaboration, especially with marketing, pricing, finance, product, and ops teams.
• Skilled in designing marketing automation and analytics reports.
• Familiar with Figma and Canva

Preferred Qualifications

• Proficiency in German, French, Italian is a plus.
• Experience in logistics, fulfilment, or eCommerce operations.
• Familiarity with developing scalable educational content and marketing communications.
• Solid understanding of PR principles and experience in creating or contributing to external-facing communications, including seller escalations, announcements, blog posts, and updates.

About TikTok

TikTok is the leading destination for short-form mobile video and the home of TikTok Shop—our fast-growing eCommerce platform. We're redefining how products are discovered, sold, and delivered, and we believe in empowering sellers with the tools and support they need to thrive. We’re also committed to building an inclusive workplace where great execution, innovation, and collaboration drive success.

If you're a self-starter who thrives in fast-paced environments and excels at execution, we’d love to hear from you.