Logistics Operations Administrator

Location: Team Valley, Gateshead

Company: NEPS Logistics

Job Type: Full-time

Onsite Role (Not Hybrid) Please only apply if local to the area.

About NEPS Logistics

NEPS Logistics is a growing logistics and transport operation providing reliable delivery and

operational support to businesses across the UK. As our operations expand, we are looking for a

Logistics Operations Administrator to support the day-to-day coordination and administration of our

logistics activities.

This role plays a key part in ensuring deliveries run smoothly by managing documentation, updating

internal systems, coordinating with drivers and subcontractors, and supporting the operations team.

Key Responsibilities

• Process, check, and upload PODs (Proof of Delivery) accurately and efficiently

• Liaise with drivers, couriers, and subcontractors to confirm ETAs and delivery status

• Update internal transport systems with delivery progress and job completion

• Prepare quotes and cost jobs for customers

• Coordinate deliveries with logistics partners and subcontractors

• Communicate with customers regarding delivery updates, quotes, and operational queries

• Prepare and maintain delivery documentation and operational records

• Support the operations team with general administrative tasks

• Identify and flag delays, missing PODs, or operational issues to the operations team

• Maintain accurate records for all logistics movements across the business

Skills & Experience

• Previous experience in logistics, transport administration, or operations support preferred

• Strong organisational skills with excellent attention to detail

• Confident communication skills when dealing with customers, drivers, and subcontractors

• Ability to work effectively in a fast-paced logistics environment

• Strong IT skills including email, spreadsheets and transport management systems

Personal Attributes

• Highly organised and reliable

• Proactive with strong problem-solving ability

• Able to prioritise tasks and work under pressure

• Team player with a professional approach

What We Offer

• Competitive salary (dependent on experience)

• Supportive working environment

• On Site Parking

• Opportunities to develop and progress