London Market Claims Team Leader

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IPS is partnering with a Global Insurer to build a new Claims team in Leeds supporting its London office. The Leeds team will oversee day‑to‑day claims activity and manage high‑volume, lower‑value claims within the London market. Responsibilities
Lead and manage a team of Claims Adjusters, providing day‑to‑day support, guidance, and oversight. Ensure service standards and performance metrics are met. Oversee a portfolio of claims and provide support to London Adjusters as needed, covering a broad range of matters including RTAs, marine cargo incidents, renewables, PI, BI, and wider international losses. Support cross‑training of Adjusters across various claim types. Maintain strong technical oversight of claims handling.
Qualifications
Experienced Senior Adjuster with a proven record in claims handling. Demonstrated leadership experience or potential to step into a leadership role. Experience with reporting, KPI management, turnaround times, caseload monitoring, and peer reviews. Ability to balance hands‑on claims expertise with team leadership and oversight. Background in insurer or broker environments is welcomed.
Benefits
Opportunity to grow within a client‑focused claims function. Exposure to international markets. Long‑term development potential.
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Location:
Leeds
Job Type:
FullTime

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