Lounge Manager

5 Days Old

Job Ref: NOB2593 Branch: Nobu Hotel London Portman Square Location: London Portman Square, West London Salary/Benefits: Up to £45,000 plus £15,000 Tronc and benefits Contract type: Permanent Hours: Full Time Hours per week: 40 hours per week Posted date: 11/03/2026 Closing date: 13/04/2026

As Lounge Manager, you will lead the day to day operation of the Lounge, ensuring every guest enjoys an exceptional and seamless experience. You will inspire and guide the team to deliver warm, attentive service while maintaining Nobus high standards across food, beverage and guest engagement. Through strong leadership and attention to detail, you will help create a vibrant and welcoming environment that reflects Nobus unique balance of energy and elegance.
You will Lead the daily operation of the Lounge, ensuring smooth and efficient service
Create a welcoming and engaging atmosphere for guests from arrival through to departure
Lead, coach and develop the Lounge team to deliver exceptional service standards
Ensure strong knowledge of the food and beverage menus across the team
Monitor service flow and guest satisfaction, addressing any issues promptly
Work closely with the kitchen and bar teams to maintain seamless operations
Drive revenue through upselling and promoting the Lounge offering
Support team scheduling and labour planning to ensure efficient coverage
Maintain high standards of cleanliness, presentation and operational organisation
Monitor stock levels and support ordering and inventory management
Support training and onboarding of new team members
Build strong communication across departments to ensure the guest journey flows smoothly
Maintain compliance with company, health and safety and licensing regulations
Continuously look for opportunities to improve service, efficiency and guest satisfaction
Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
What Were Looking For You bring leadership experience within a luxury restaurant, hotel lounge or bar environment. You are a confident and visible leader with strong operational knowledge, a passion for hospitality and the ability to motivate teams to deliver exceptional service. Organised, proactive and guest focused, you take pride in creating memorable experiences while maintaining strong commercial awareness.
Benefits of Joining Our Team £1000 Refer a Friend Scheme
Two hotel wide social events each year including our Employee Awards Night
Discounted overnight stays across Nobu properties worldwide
Discounted Pilates classes and wellness treatments
Opportunities to progress within our hotel and the wider Nobu portfolio
Innovative learning and development opportunities
Exciting wellness and volunteering initiatives
Up to 33 holiday days through length of service
Life Assurance Scheme
Cycle to Work Scheme
Discounts on all food and beverage
Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned
Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

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Location:
London
Job Type:
FullTime

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