Luxury Showroom Sales Advisor -Quorn Stone - LoughboroughBase Salary of £26,000.00-£28,000.00 plus performance bonus potential of up to £6200 (OTE £34,200)About UsEstablished in 1995,Quorn Stoneis a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.Due to expansion, we are looking for aShowroom Sales Advisorto join ourQuornteam, and as we continue to grow from strength to strength, we would love to consider your application!Job DescriptionAs aSales Advisoryou will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platformExperience:Sales 2 years (preferred)Additional responsibilitiesAnswering incoming sales callsMaking outbound calls to our customer databaseCreating quotations, processing payments, arranging deliveries, and providing outstanding aftersales serviceProviding advice on suitability, sizing, pricing whilst showcasing a natural flair for interiorsUpdating the CRM system with relevant client information and daily activityArranging samples to be dispatchedWelcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always receivedMaintaining a clean and tidy showroomProviding drinks to customers during their appointmentsConfirming showroom appointments with customers prior to their arrivalBenefitsA great place to work with a friendly and welcoming teamCompetitive salary package.Paid TrainingEmployee assistance program.Competitive holiday allowances with the option to buy holiday.Enhanced parental leave.Company pension.Healthcare cash plan provided by Simply Health.Employee and friends and family discount on Quorn Stone products.Employee wellbeing initiatives with Mental Health First Aiders available across the business.2 volunteering days each year.Working hours:37 hours per week, Monday to Saturday with 1 day off in the week.Opening hours: Monday-Friday 9am-5pm Saturday 9:30am-5pm Sunday & Bank Holidays Closed#IMPJBRP1_UKTJ