MaintenanceManager
Theroleoffersasalaryof£44,000plustronc(approximately£3,000£4,000additional).Itoperatesona4on,4offshiftpatternandinvolvesmanagingtwoshiftengineersandapainter.
JobDescription
JobTitle: MaintenanceManager
Department: Engineering
Reportsto: GeneralManager
Responsiblefor: ShiftEngineer
Thishoteldeliversapersonal,tactfulandfriendlyservice,anticipatingguestneed,creatingahomelyambianceinasophisticatedenvironmenttoachieveanelegantandcomfortableexperience.
Our7HospitalityValues
Entrepreneurship
Agility
Well-being
Competence
Rethinkingluxury
Tailor-made
Emotion
JobOverview Toberesponsibleforallmaintenanceissueswithinthehotel,performingmaintenancechecks,andoverseeingtheengineeringteamtodeliveranexcellentguestsexperience.Tomanagerenovationprojects,developemergencyprogramsandtakeonspecialprojectsasassigned.
ObjectivesandGoals Tomaintainthehotelmaintenancetothehighestpossiblestandardsandensurethehotelisfullyoperationalwithfullstatutoryandlegalcompliance.
Tosupporteffectivecommunicationacrossthebusiness
Tosupportthebusinessthroughtargetedsupportforspecificmaintenanceprojects
Todrivesbusinessperformancethroughproactiveengineeringeffortstolimitcostsandincreaseguestandemployeesatisfactionthrougheffectivecommunicationsandtraining
KeyDutiesandResponsibilities
Responsibleforallmaintenanceissueswithinthehotel
Managebudget,capitalexpenditures,preventativemaintenanceandenergyconservation.
Accountableformaintainingthebuildingandgroundswithparticularattentiontowards safety,securityandassetprotection.
Performdailychecksaroundthehotel
Conductliftemergencyreleaseproceduresasrequired
Diagnose,maintain,andrepairmechanicalequipmentwithinthehotel
Ensuregoodrelationshipsarebuiltwithinternalandexternalcustomers
Maintenanceofallhotelfixturesandfittingstoensuretheyareinsafeconditionandtakeactionwhenanyunsafesituationsarise
Develop,implement,anddirectallemergencyprograms
Develop,implementandmanageenergyconservationprogramsforthepropertytominimizeexpenses
Coordinaterenovationbidding,definethecostandscopeoftheproject,andoverseethegeneralcontractorandsubcontractorstoensurequalityworkisperformedcosteffectively
Performspecialprojectsandotherresponsibilitiesasassigned
Responsibleforthehealthandsafetyofthehotel
Tomanagehotelshealthandsafetycalendar
Toreviewriskassessmentsperiodicallyasperhealthandsafetyregulations
Ensuremonthlysafetyinspectionstakeplaceandemployeesaretrainedaccordingly
Toworkfrommaintenancefaultlogtoensureallbedroomsandmeetingroomsareavailabletoletdailyensuringclosecommunicationwithbothhousekeepingandfrontofhousemanager.
Implementandoperateplannedpreventativemaintenanceschemeforthehotel
Todeliverprojectsinlinewithorganisationalneed.
Tomaintainallplantandmachinery.
Tomanage,scheduleandcompleteprojectworkinatimelyandefficientmanner.
Controldepartmentalcoststhroughcorrectstorageanddistributionofsupplies.
Tomaintainheating,ventilating,airconditioningequipmentinoptimaloperatingcondition byperformingroutinemaintenanceandrepairs
Abilitytopreventcostlymachinebreakdownsbyreviewingequipmentasneeded
MaintainingandupdatinginformationontheinternalmaintenanceBMS
Sourcingandmanagingsuppliersandsubcontractors
Ensurethatallmaintenancecontractsareuptodateandcoverallrelevantmachinery
Allrepairsareloggedandrecordedtoshowduediligence
Ensuremachineryrecordsarekeptinordertonotlosewarrantycover
Setupahelpdesk/jobcentertoreceivejobs,trackjobsandcloseandrecordjobsandensurethiswillbecommunicatedwiththeengineers.
SetupspecialistcontractorsorM&EMaintenancecontractorpriortoopeningforthelifts,boilers,chillers,BMS,CHP,watertreatment,cateringequipment,firealarmandpanel,firesuppression(hood)etc.
PeopleDevelopment
Developapositiveanddirectrelationshipwithallcolleagues,HODSandexternallinks
Tobuildandmaintainanefficientteamofemployees,drivingtheteamtowardstheobjectivesofthebusiness.
Torecruitandselectemployeestotheagreedstaffinglevelsusingcosteffectiverecruitmentmethods.
Ensureprofessionaldepartmentalinductioniscompletedconsistentlyanditseffectivenessreviewed.
Stimulateapositivelearningculture
Developadepartmentalcalendarofallkeytraining,identifyingtrainingneedsandcapabilitygapswithintheteamworkingwithHumanResourcesforfurthertraining.
Maintainandupdatetrainingrecords,ensuringteamandregularlydevelopedandtrained
Tomanageallemployeesperformanceinlinewithjobdescriptions,givingregularfeedbackandappraisals.
TomanagealldisciplinaryandgrievanceissueswithinthedepartmentinconsultationwiththeHumanResourcesteam
Auditholidayandsicknessadministrationtoensureconsistencyandaccuracy
Ensureallstaffcompleteanexitinterview
Bepro-activeinupdatingselfandcolleaguesonindustryknowledge
HealthandSafety UnderstandrelevantH&SlegislationincludingtheuseofRiskAssessmentsandSafeSystemsofWorkandtheimplicationsonthebusiness,takingactionasrequired
Toensureallstaffworkhygienicallyandproductivelyandhavecompleteddepartmentaldocumentationinlinewithcompanyrequirements
Ensureasafeworkplacebyidentifyingandreportinghazardsandtakingcorrectiveaction
ToattendvisitsbyEHOandsupportingandenforcingrequiredaction.
Befullyawareoffire,bombandevacuationproceduresforyourdepartmentandyourcolleagues
Circulateinformationwithinthehoteltomaintainstaffawarenessofthehotelshealthandsafetypolicy
TobefullyconversantwiththeHotelHealthandSafetypolicyandprocedures
Communication
Communicationwithallrelevantpartiesisclear,consistentandtransparent
Toprovideaclearhandoverduringshiftchangesandensureeachshiftisreviewedandhandovers/briefingsarecarriedout
Tomeetregularlywithteamtoensuretheteamarefullybriefedandactionpointsarerecordedandachieved
TomakeyourselfawareandnotifyyourteamofanyhotelVIPamenities,specialrequestsorchanges,specialrequirementsandoutstandingordersorworktasks
Toensureallstaffarewellbriefedontheirresponsibilitiesandaregivenconstantsupervisionandmotivationonallaspectsoftheirwork.
Financial Controldepartmentalcoststhroughcorrectstorageanddistributionofsupplies.
Befullyawareofhotelsoccupancyandaverageroomrate
Misc
WorkwithGeneralManagerorotherdepartmentheadsonvariousspecialassignmentsandanyotherreasonablerequest
QualificationsandRequirements
Previousexperienceoffacilitiesmanagementorinasimilarqualityoperation
Advanceknowledgeofbuildingmanagement/engineering
Qualificationinanengineeringfield,preferablyMechanicalengineering
Knowledgeofgeneralbuildingmaintenanceessential
Certificationinadvancedhealthandsafety,firesafetyandfoodhygieneideal
Provenexperienceinmanagingateam
GoodknowledgeofMicrosoftOffice,Opera,Internet,
TPBN1_UKCT