Introduction

Our client is a highly regarded build-to-rent operator, delivering professionally managed homes across well-designed London communities. With a strong focus on quality and resident experience, they’re now looking for a hands-on Maintenance Operative to help keep their schemes running at their best. If you take pride in practical problem-solving and enjoy being the go-to person on site, this could be the move for you.

Role Overview:

• Location: Hornsey, London
• Package: Competitive salary + benefits
• Industry: Build-to-Rent / Residential Property

What You’ll Be Doing:

• Carrying out day-to-day reactive maintenance across apartments and communal areas
• Handling a range of tasks including basic plumbing, carpentry, minor electrical works and decorating
• Diagnosing faults quickly and implementing effective, long-term fixes
• Supporting apartment handovers, ensuring homes meet high standards before new residents move in
• Assisting with the full unit turn process to minimise void time
• Logging defects accurately and liaising with external contractors where required
• Overseeing contractor access and ensuring works are completed to the expected standard
• Conducting regular building patrols and completing scheduled preventative maintenance tasks (e.g. fire alarm testing, inspections)
• Monitoring utilities, submitting meter reads and supporting sustainability initiatives
• Maintaining accurate maintenance records and updating internal systems
• Ensuring tools, plant and materials are stored safely and kept in good working order
• Acting as a visible, helpful presence on site — supporting residents and the wider team
• Reporting H&S issues, incidents or compliance concerns appropriately

Main Skills Needed:

• Solid hands-on experience across multiple trades (plumbing, carpentry, basic electrics and general repairs)
• Strong fault-finding and problem-solving ability
• Organised and proactive, able to prioritise jobs efficiently across two schemes
• Confident communicator with a resident-first mindset
• Good understanding of health & safety best practice
• Team-oriented, reliable and comfortable taking ownership of tasks

What’s in It for You:

• 25 days annual leave, increasing with service up to 33 days
• Private Medical Insurance and wellbeing support
• Access to an online lifestyle discount platform
• Paid volunteer day each year
• Private pension scheme and group life assurance
• Standard working hours of 8am–5pm (core hours 9am–4pm)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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